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Blanco to Powell: Levee deal lacks big detail
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Louisiana Gov. Kathleen Babineaux Blanco (D) went off. Not in a girls fighting, "Hold my earrings!" kind of way. But in a blunt manner befitting a chief executive who endured the worst natural and engineering disaster in U.S. history, who continues to battle Washington for federal assistance, and who is not running for reelection.
We met in Blanco's imposing office on the fourth floor of the state Capitol in Baton Rouge on Wednesday. After watching her testify pleasantly before state legislative committees on behalf of her insurance reform package and for an expansion of Louisiana's Child Health Plus program, I was floored by her "bring it on" forthrightness as she talked about her dealings with Washington after Hurricane Katrina.
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Blanco had a message for the hundreds of members of Congress who have come through Louisiana since Katrina. "They have seen with their own eyes," she said. "They need to look in their own hearts to decide what they would want to happen in their own states if something of this magnitude did as much damage. Where would their people be?"
But the final straw came Friday, when federal Housing and Urban Development officials criticized the way the state was distributing aid through installments from escrow accounts and urged the state to begin making lump-sum payments to homeowners who have applied for assistance from the Road Home program.
-- Who selected ICF to manage LA's program?
--What leverage does LA have over ICF?
-- What company was hired to manage Mississippi's similar program?
-- How long will ICF be given to get it right?
The record shows ICF making critical misjudgments almost every step of the way, typically by failing to bring sufficient staff resources to bear as applicants move through the process. A shortage of operators at a phone call-in center is addressed, only to be followed by a shortage of interviewers as applicants sign up for face-to-face encounters with ICF advisers. And so on down the line.
Other critics of ICF point out that in Mississippi, the company handling the first phase of its homeowner grant program has already closed on 80 percent of the 14,615 applications deemed eligible for compensation, with total awards expected to reach about $1 billion. Mississippi officials attribute much of that progress to the fact that their contractor overstaffed at the beginning and quickly began laying off employees when the work was done. The state also loosened its verification requirements.And this:
Tulane University professor Melanie Ehrlich, founder and co-chairman of the Citizens' Road Home Action Team, said members of the Louisiana Recovery Authority were so worried about designing a fraud-proof program that it is now loaded down with "excessive" verification requirements, such as multiple identification checks and title searches for homeowners who have already furnished up-to-date mortgage and title records.
Jones said the pilot project exemplifies ICF's approach, which he likens to a "python swallowing a pig." Instead of working out all the major kinks in advance, he said, ICF hasn't dealt with many issues until they became a crisis. Usually, he said, that happened when a large number of applications hit a critical point in the pipeline, such as scheduling appointments with advisers or calculating awards.
"They have always failed to understand the magnitude of this undertaking or commit the amount of resources they need to get the job done," said Sam Jones, deputy director of the Governor's Office of Community Programs.
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So far, however, the contract has been very good for ICF. After the company went public, it distributed $2.7 million in one-time bonuses to 30 of its top managers. Byrne said he was not one of the recipients, but he declined to reveal his salary or say what any other executives in charge of the Road Home contract are making.
"It is private information and we won't disclose that," ICF spokeswoman Gentry Brann said. "It wouldn't be fair to the employees."
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"We are ahead of what we said in our contract we would meet," Brann said.
Jones said ICF officials are making a "false argument."
"To meet their contractual obligations, there are benchmarks you have to meet and they were not meeting them," Jones said. "That's it. Our bells first went off when they weren't meeting even the earliest projections. We don't need to find out six months from now that they are going to fail to meet the contract expectations. We can't wait until then."
ICF International, which is running the $7.5 billion program, is under pressure to speed up help for homeowners.
President Bush’s point-man on the hurricane recovery weighed in Wednesday in a letter that takes ICF to task for getting financial assistance to only 1 percent (sic) of applicants.
Since the program began this summer, 92 homeowners have received funding. More than 80,000 homeowners have applied for assistance.
“I have serious concerns about the effectiveness and expediency of the program,” Don Powell wrote ICF.
ICF spokesman Dwight Cunningham said late Wednesday that the company is preparing a response.
“We have received the letter from Chairman Powell and we are responding,” he said.
A New Orleans lawmaker recently pitched a tent on the State Capitol lawn and vowed to stay there until the program improved.
Rep. Charmaine Marchand, D-New Orleans, took down her tent Wednesday, a day after meeting with Blanco and other top officials for three hours at the Governor’s Mansion.
Marchand, whose legislative district includes the heavily hit Lower 9th Ward in New Orleans, complained of homeowners receiving offers of $87 from ICF for their property.
The maximum allowable under the program is $150,000.
New Orleans Sen. Ann Duplessis, who has been part of Blanco’s team looking at improving the Road Home program, said in a prepared statement, “The changes make sense when you consider how diverse the New Orleans housing market is. We have an entire team of local professionals dedicated to the real estate and housing industry, and they will now play a vital role in making the Road Home program work better for our people.”
BATON ROUGE, La. (AP) -- Lawmakers are looking for legal ways to oust the contractor hired by Gov. Kathleen Blanco's administration to hand out recovery grants in Louisiana's "Road Home" program.
On Friday, both the House and Senate sent the governor's office similar, unanimous resolutions, directing her staff to fire ICF International Inc. - though lawmakers acknowledged they don't have the authority to order that. However, they said the resolution shows how dissatisfied they are with ICF's slow doling out of grants.
"It's something we deeply regret," chamber president Sue Edmunds said Wednesday. "Our organization has worked very well with the governor. We have been pleased with her efforts on behalf of this community."
Dinner with Blanco was the last item up for bid at the fundraising auction last week. Edmunds said the bidding opened at $1,000 and dropped to $500 before the auctioneer accepted a $1 bid from bank executive Malcolm Maddox, a regional chairman for Capital One.
Others were trying to bid on the dinner when the bidding abruptly closed, according to Edmunds.
Tom Tate, lobbyist for the Louisiana Association of Educators, blamed House Republicans for taking a political shot at Blanco that cost public schoolteachers a $2,100 pay raise.
“I believe that, to a person, they were after Gov. Blanco,” Tate said.
“After the session, when Republican lawmakers go back to their hometowns, I think they are going to have some answering to do,” he said.
Blanco said her proposed raise could have moved the pay of public schoolteachers to the regional average, which has been a goal for years.