It's a battle many are waging with their insurance companies right now, as expressed by many residents at a community meeting in Grand Lake Tuesday night. Said one lady, "There was no flooding. My cousin has a video tape and there was no flooding. What hit Cameron was wind." A man stands up shouting to officials from FEMA, "I know something about surge. We got hit with wind blown surge." Resident Monroe Gray asks, "Why is Cameron in a flood zone? It never floods. Check the Bible. It rained 40 days and 40 nights. That was flood." And the uncertainty is causing even more anxiety for those already wondering how they're going to pull through.
According to the Louisiana insurance commissioner an insurance company has up to thirty days to pay your claim after you give them satisfactory proof of loss. Those not satisfied can file a complaint with the department of insurance. For more information call 1-800-259- 5300 or click here .